FREQUENTLY ASKED QUESTIONS
Yes, at Zamurd Couture, we strive to ensure that the products you receive match the images displayed on our website. We use high-quality photography and detailed descriptions to accurately represent the colors, fabrics, and designs of our stitched and unstitched suits. However, please note that slight variations in color may occur due to differences in screen settings and lighting conditions during photography.
After completing a purchase on Zamurd Couture, you will receive a sales receipt via email at the address provided during checkout. This email will include all the details of your purchase, including the order number, items purchased, prices, and shipping information.
To View Your Sales Receipt Online:
- Log into Your Account: Sign in to your Zamurd Couture account using your email and password.
- Go to 'My Orders': Navigate to the 'My Orders' section in your account dashboard.
- Select Your Order: Click on the order you wish to view. You will see the full details of your purchase, including the sales receipt.
- Download or Print: If needed, you can download or print the receipt directly from this page.
If you have any issues locating your sales receipt or did not receive it via email, please contact our customer support team for assistance.
At Zamurd Couture, we strive to keep our collections fully stocked so you can find exactly what you're looking for. However, due to high demand, some items may occasionally sell out.
Restocking Policy:
Popular Items: We often restock popular items. If an item is out of stock, you can sign up to be notified via email when it becomes available again. Simply click on the "Notify Me When Available" button on the product page, and you'll receive an alert as soon as the item is back in stock.
Limited Edition or Seasonal Items: Some items, especially those that are part of limited edition or seasonal collections, may not be restocked once they sell out. In such cases, we recommend purchasing your favorite items while they're still available.
Custom Orders: If you're interested in an out-of-stock item, please contact our customer service team. We may be able to accommodate special requests or provide information on similar available products.
We appreciate your understanding and encourage you to check back frequently or sign up for restock notifications to stay updated on your favorite items.
Zamurd Couture currently offers shipping to a wide range of locations to ensure that our customers can enjoy our products no matter where they are.
Domestic Shipping:
We ship to all major cities and regions within [Your Country]. Whether you're in a metropolitan area or a more remote location, we aim to deliver your order promptly and securely.
International Shipping:
We also offer international shipping to selected countries. During checkout, you can select your shipping destination from the available options. If your country is not listed, please contact our customer service team to inquire about potential shipping arrangements.
Shipping Restrictions:
Please note that there may be certain regions where we are unable to deliver due to logistical challenges or restrictions. If this applies to your order, our customer service team will notify you promptly, and we will do our best to find a suitable alternative.
Address Accuracy:
To ensure successful delivery, please make sure that your shipping address is complete and accurate, including any apartment or unit numbers.
If you have any specific shipping requests or questions about delivery to your location, feel free to reach out to our customer support team for further assistance.